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client testimonials

MarGaret. Tanzania and Kenya

Melissa and her team crafted the absolutely perfect Tanzanian and Kenyan adventure for us! Everything from the time we left our house, to the time we said our good-byes to our amazing guides was completely seamless! In addition, our accommodations were very important to us - luxury experience in the game parks were a must and Melissa found the perfect places in every camp.


Melissa helped my wife and I plan a 2 week trip to the islands of Tahiti and everything was perfect. We loved the peace of mind of having a local contact and the perks and upgrades we got from booking through her were an added bonus. Everything went to plan, and Melissa is now our go to travel partner! 


We have been clients of Melissa for several years. In that time she has planned several complex trips for us and every part of her planning has been superb. She has helped us out of a couple of difficult situations which could have had results that would have been hard to manage. We now contact Melissa from the first moment for any travel we are contemplating because we know she will do a great job, will foresee and manage potential problems, and make the travel worry-free. She is an outstanding travel specialist. 


Melissa is a pleasure and joy to work with. She has an incredible firsthand knowledge of most travel destinations and she has the tools to help make any trip a success. Melissa has helped our family plan long, multi-destination European trips as well as local, staycations. For each of these types of trips, Melissa has made the planning process easier, saved us money and gotten us upgrades. You won’t regret working with her. PS- the one time we decided to try planning our own trip, we booked an Airbnb in Paris. It turned out to be an absolute disaster but Melissa was able to help find a last minute hotel for us. She saved the day! 


I've used Melissa to plan several of my vacations and highly recommend using her services. From planning a multi-family, all-inclusive spring break trip to Mexico to a solo bucket list Bora Bora adventure, I was so impressed with her level of experience and attention to detail. As a seasoned travel, I never understood the benefits of using a travel planner until I was connected with Melissa and now I will never travel without her! The perks and connections she has through Departure Lounge are not available by booking on your own. I definitely give her a five star review!